Last updated November 2020
This policy explains to you, your use of this website and any queries addressed over the telephone. All customer sensitive data is kept on secure servers.
Personal data we collect
We collect personal data from you when you willingly submit information directly to us.
This includes information you specify when you request fabric samples on our website, make an account on our website, complete an online form via our website from our social channels, submit reviews on our products or 3rd party review platforms, provide feedback, enter competitions, correspond with us, purchase items our website, subscribe to our newsletter, respond to surveys, discounts or promotions and information received to us through our customer service phone line.
Types of personal data we collect from you
We may collect the following information;
- Contact information including email address (explicitly with your consent)
- Telephone number,
- Billing and Delivery addresses.
7.1. Pages and links you access, the time you access the website and duration of time you spend on the website, the referral source you used to visit the website from or go to after exiting the website and selections and navigation choices you make whilst browsing on the website.
7.2. Data on the computer device you use to connect to the website like specific information regarding the device type, the operating system and browser used, your Internet service provider or mobile network, and your IP address.
How we intend to use customer data
Boutique Bed Company may use anonymised data for reasons which include testing website versions, processes, research and analysis, improving the website, developing new products and features or displaying information about the purchases completed via our website such as the most popular products, purchases and sales based on an approximate location.
We process your personal data
Information we share with 3rd parties
Boutique Bed Company may share your personal data with the following parties:
Boutique Bed Company does not disclose any customer sensitive data to anyone else except those mentioned above, where authorised by law and/or with your consent. We may offer 3rd parties with aggregate statistical data and analytics about users of the website, however we will ensure that this data is anonymised and that no one can be identified before we disclose it.
Marketing & Advertising
You will only be contacted by Boutique Bed Company via email with information about similar items which we think you may be interested in once we receive your explicit consent. If at any point you do not want us to send you email marketing material, please contact us. You can also unsubscribe from our marketing emails by clicking on the unsubscribe link in the emails we send to you.
Boutique Bed Company will send you email notifications relating to updates and changes to your order.
Advertising on the site and other websites
We may display advertisements that you see on our website or on other 3rd party channels. To do this we, or our advertising partners, may collect data about how you use the website or the types of other web pages, content and advertisements you, or others who are using the device you connect to the website, interact with, visit or view.
The data collected might also include the IP address of the device you connect to the website or the e-mail address you give to us. We, or our advertising partners, use the data that is gathered to ensure the advertisements you see either on the website or other channels are more related to you.
The methods our advertising partners use to identify the device or e-mail address you are using browser cookies and similar technologies. Learn more about cookies and how to regulate their access by reading our Cookies Policy.
Your rights regarding your personal data
You may want to withdraw from receiving marketing emails from us. Boutique Bed Company will only use your data to deliver directed newsletters, offers & promotions – if you would like to change how we’re able to contact you or remove you from our mailing list altogether please email email@example.com. or by clicking on the unsubscribe link in the marketing emails we send/sent you.
Please review our Cookies policy for more information on your rights with respects to our use of browser cookies.
You have the right to access, change, block, transfer, complete, delete and update your personal data, and to limit its use. You also have the right to request additional information about the handling of your personal information.
We attempt to answer to questions you may have about the way we administer your personal information. If you have any unresolved issues, you also have the right to complain to the relevant data protection authority.
When we request personal information from you, we will make it evidently clear that the information we are requesting is required, in order for us to provide the products and services to you, or whether providing any personal information we ask for is discretionary.
How long do we keep your personal information?
We will hold your personal information for as long as we deem it to be necessary to fulfil our business purposes or to comply with applicable law, audit requirements, regulatory requests or orders from competent courts. This remains irrelevant of whether your account is operating with us or not.
Links to 3rd party websites
Our website may occasionally have links to and from third party networks, advertisers, partner merchants, news publications, retailers and affiliates. If you follow a link to any of these online platforms, please be aware that these will have their own specific privacy policies and that we do not accept any responsibility or liability for their policies. Please check the individual policies before you submit any information to those sources.
Amendments to this policy